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Error Messages / Operations
Display message Cause & Remedy
(KX-FM131 only)
PC FAIL OR BUSY
MESSAGE FULL
●
There is no room left in memory to record a voice message. Erase some or all
of the messages (p. 98, 104).
●
The fax function cannot be operated by the PC. The RS232C cable is not
connected correctly, or the software is not running on the PC.
When a function does not work, check here
before requesting help
General
Problem Cause & Remedy
I cannot make and receive calls.
I cannot make calls.
The unit does not work.
The unit does not ring.
The unit displays “CHECK PAPER”
though the paper is inserted.
The other party complains they only
hear a fax tone and cannot talk.
The speakerphone is not working.
(KX-FP121/KX-FM131 only)
The button does
not function properly.
The receive mode does not function
as explained on pages 66 to 79.
During programming, I cannot enter
a code or ID number.
The film runs out quickly.
REDIAL/PAUSE
●
The power cord or telephone line cord is not connected. Check
the connections (p. 28).
●
The dialling mode setting is wrong. Change the setting (p. 37).
●
Disconnect the unit from the telephone line and connect the line
to a known working telephone. If the working telephone operates
properly, contact our service personnel to have the unit repaired.
If the working telephone does not operate properly, contact your
telephone company.
●
The ringer volume is set to off. Adjust it to a suitable level (p. 33).
●
The paper is inserted halfway. Insert it correctly (p. 26, 27) and
press to clear the message.
●
The FAX ONLY mode is set. Tell them the number is only used for
faxes or change to another receive mode on your unit (p. 66–69).
●
Use the speakerphone in a quiet room.
●
If you have difficulty hearing the other party, adjust the volume
using or .
●
If parts of your conversation are cut off, you and the other party
spoke at the same time. Speak alternately.
●
If this button is pressed during dialling, a pause will be inserted. If
pressed immediately after a dial tone is obtained, the last number
dialled will be redialled.
●
A Distinctive Ring pattern is set (p. 75).
●
The TEL/FAX mode is set (p. 76–80).
●
All or part of the numbers are the same. Change the number
(p. 81, 85, 102).
●
The HELP button, copy function, and reports use more film.
START/SET/COPY
The following will be shown on the KX-FP121/KX-FM131 only.