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PRINTER TROUBLESHOOTING
40
SYMPTOM ACTION
Printed image is full,
but grayish or
“translucent”.
• Print head heat setting is too high. Reduce heat
setting. The heat setting is accessible in the Setup
menu. Press the SETUP key, scroll down to heat
and Press ENTER. Reduce the heat setting with the
down arrow.
Voids in printed
image: areas where
there is no print.
• Print head elements or “dots” are dirty or obstructed.
Clean print head with soft-stemmed swab and
isopropyl alcohol.
CUTTER
Cutter does not work
• Make sure that cutter blade and print head are free
of debris or adhesive build-up. See detailed
cleaning instructions for more information.
DISPLAY
Characters on
display screen are
too light or too dark
• Adjust the contrast of the display screen. Press the
SETUP key, scroll down to contrast, and press
ENTER. Adjust the contrast with the up or down
arrows. Increase the number to darken the contrast
or reduce the number to lighten the contrast.