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Chapter 7 Contacting Patton for assistance
Chapter contents
Introduction..........................................................................................................................................................41
Contact information..............................................................................................................................................41
Patton support headquarters in the USA .........................................................................................................41
Alternate Patton support for Europe, Middle East, and Africa (EMEA) ..........................................................41
Warranty Service and Returned Merchandise Authorizations (RMAs)...................................................................41
Warranty coverage ..........................................................................................................................................41
Out-of-warranty service .............................................................................................................................42
Returns for credit ......................................................................................................................................42
Return for credit policy .............................................................................................................................42
RMA numbers ................................................................................................................................................42
Shipping instructions ................................................................................................................................42