Filter
Top Products
Troubleshooting 4-1
TROUBLESHOOTING
This chapter contains a list of common problems and their
solutions.
Problem Action
The keyboard display
is blank.
Make sure the printer is on. Make sure the
keyboard cable is securely attached to the
printer. If the keyboard was attached while
the printer was on, turn the printer OFF and
then back ON.
You tried to skip a
required field.
This field requires data before continuing to
the next field. Enter data and press ENTER.
Letters are not in the
expected case.
Make sure the caps lock is not on.
Script is not running.
Turn the printer OFF and then back ON. If
this does not solve the problem, call Service.
Technical Support
If these solutions do not work, call Service at the number listed on the
back of this manual.
4