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4-2 Care and Maintenance
Cleaning the Printhead
Remember to clean the printhead every time you load
a new label roll into the printer.
Caution: You must turn off the printer’s power before
cleaning the printhead. To clean the
printhead while printing, you may lose your
data when you turn off the printer.
1. Turn off the printer.
Press the power switch
on the back of the
printer to the OFF (O)
position.
2. Press the cover release
levers towards the front
of the printer to release the cover.
3. Lift open the cover.
4. Moisten a cotton swab with isopropyl alcohol.
5. Rub the cotton swab across the printhead to
remove any build-up.
6. Allow the printhead to dry for one minute before
you close the cover and resume printing.
Cleaning the Platen Roller and Printer
Moisten a cotton swab with
isopropyl alcohol and run
the cotton swab across the
platen roller. Turn the
platen roller with your finger
and make sure it is clean all
the way around.
Note: Do not remove the platen roller. Slightly
dampen a cloth with water and wipe the
printer’s exterior surfaces clean. Use a dry,
soft-bristled brush to clean paper dust out of
the printer’s interior.
Platen Roller