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Error Codes in the UltraRes Control Software
102 Planar UltraRes User Manual
Error Codes in the UltraRes Control Software
To see the last 50 errors that have occurred, select the Error Log tab in the UltraRes
Control software, as shown below. For a complete list of the error codes that may
appear in the error log, see the table below.
Error Code Meaning Display Behavior and Solution
AC Power Supply 1
Failure
One of the two AC power supplies
is not working properly.
The backlight will be dimmed to a
maximum setting of 10, which is
necessary in order to reduce power
consumption.
Solution: Replace the failing power
supply.
AC Power Supply 2
Failure
AC Power Supplies
1 and 2 Failure
Both power supplies are not
working.
The issue could be either the AC
power supplies or the standby
power board.
Solution: First check the AC power
status cable to make sure it’s
connected.
Solution: If you have checked the
connections and both power
supplies are still not working, we
recommend replacing the entire
power tray.