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Frequently Asked Questions
1. What should be done if thermal paper is jammed within the PRINTSTIK rollers?
Turn off the PRINTSTIK printer. Pull the cartridge out; (please see pgs 18-21 for
cartridge removal). Now cut off the jammed paper and do the following:
A) After pulling out the cartridge, tear or cut off the remaining jammed paper,
have 4-6 inches of paper pulled out then cut a triangular shape with a pair of
scissors, as shown below.
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