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2. How can the PRINTSTIK be kept cleaning and maintained?
The PRINTSTIK should not be used in overly moist environment nor be directly
exposed to water. Although, it is okay to lightly dampen a cloth in order to wipe
it down.
3. What if printer stops printing?
The PRINTSTIK can stop printing for numerous reasons which can be addressed
below:
1. It may need to be recharged and has run out of battery life.
2. It may be too far away from the Bluetooth device. If this is the case, the
PRINTSTIK must be brought closer to the Bluetooth enabled device to
complete printing.
3. It may not be paired so this should be considered.
4. It may have lost its serial connection and this should be re-established
according to the instructions shown in this manual.
5. If the above mentioned solutions are not effective, please contact PlanOn for
more information (support@Planon.com)
4. I cannot find the PRINTSTIK when trying to pair it.
When turned on, the PRINTSTIK will continuously emit a Bluetooth signal.
Therefore, make sure that the PRINTSTIK is turned on and try to pair again. If
this does not help, consider the configuration setting of the Bluetooth device that
is trying to be paired with the PRINTSTIK.
5. The PRINTSTIK seems to get very hot. Is there something wrong?
The PRINTSTIK does not use ink but thermal printing technology. This will
cause it to emit heat. When doing a lot of printing it can become hot but this is
not a problem. It is designed to handle this higher temperature. As soon as the
PRINTSTIK completes its printing, the heat on its surface will quickly dissipate.
6. Can I use regular paper to print with the PRINTSTIK?
The PRINTSTIK uses specially designed “thermal paper” which it prints on so
you cannot use regular paper for printing.
7. My PRINTSTIK does not seem to be pairing with my Personal Computer. What
should I do?
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In order to pair, please look at the section of this instruction manual that addresses
pairing the PRINTSTIK with a PC. Make sure the PRINTSTIK is on when