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This section helps you resolve problems you may encounter while setting up or using the unit.
Troubleshooting
Common Problems & Solutions
Problem
Does not turn on
No picture
Image isn’t square on the screen
Picture is blurred
Remote control does not work
The STATUS indicator is lit or
flashing
Cross color appears in RGB mode
Remedy
• Check that the power cable is properly connected to the unit and wall outlet (the
mains). (See page 15).
• Check the STATUS indicator to see if the unit has overheated or the lamp usage
has exceeded 1100 hours. (See page 32.)
• Check that you have selected the proper input source you wish to project. (See
pages 15 and 32.)
• Ensure all the cables are connected properly. (See pages 11 to 13.)
• Adjust the brightness and contrast. (See page 28.)
• Remove the lens cap. (See page 15.)
• Is the POWER indicator flashing? (See page 15.)
• Is the STATUS indicator flashing? (See page 32.)
• Reposition the unit to improve its angle on the screen. (See pages 15 and 16.)
• Is the vertical offset properly corrected using the keystone function? (See page
16).
• Adjust the focus. (See page 16.)
• Reposition the unit to improve its angle to the screen. (See pages 15 and 16.)
• Ensure that the distance between the unit and screen is within the adjustment
range of the lens. (See pages 9 and 10.)
• Replace the dead batteries with new ones. (See page 5).
• Make sure there is no obstacle between the remote control and the unit.
• Stand within 4m (13 feet) of the unit. (See page 5.)
See the STATUS indicator message chart on the next page.
• If “AUTO MODE” is set to “ON,” set it to “OFF” then manually adjust the
clock frequency and clock phase. (See page 27.)
• If “AUTO MODE” is set to “OFF,” set it to “ON.” (See page 27.)
Others