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Troubleshooting
User’s Guide
P–500
12
There is a problem with the memory card.
The card is in the printer, but it still will not print.
• The printer is compatible with Type I and II Com-
pactFlash and SmartMedia cards only. Check your
memory card for compatibility.
• Remove the memory card, and check the images in
your camera. Reinsert the card into the printer if the
image files you want to print are on the card.
The card is unreadable.
• Stored images may have been corrupted. Remove
the card and reformat it, or use another card.
• Images may not be in JPEG format. Check the
file format.
There is a problem with the print queue.
The print queue displays a number of frames
remaining, however, the photos will not print.
• The default setting for all film-packs loaded into the
camera is 10. It’s possible that a partially used film
pack was inserted into the printer and less than 10
frames were available. Insert a new film pack.
The print queue will not accept all my images.
• The printer will allow you to queue as many images
as there is film available. Insert a new film pack.
The wrong print came out.
• Recheck the image number using your camera’s
LCD. Certain digital cameras create image files in a
method not supported by the P-500. If you encoun-
ter a conflict, go to online support at PolaroidDigi-
tal.com; or call Polaroid Customer Support at
1.800.897.0356.
The printer is inoperable .
• If you encounter problems operating the printer,
open the film door and restart the printer. For help go
to online support at PolaroidDigital.com; or call
Polaroid Customer Support at 1.800.897.0356 for
further assistance.
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