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Warranty information
Printers:
All Polaroid Card Printers are warranted against defects in material or workmanship for twelve (12) months from the
purchase date.
Proof of purchase or shipment date is required to validate the warranty period. The warranty becomes void if the
equipment is modified, improperly installed or used, damaged by accident or neglect, or if any parts are
improperly installed or replaced by the user.
Note: Products returned must be packaged in the original or comparable packing and shipping container. In the
event equipment is not so packaged, or if shipping damage is evident, it will not be accepted for service under
warranty. Surface transportation charges for return to customers in the continental United States is paid by Polaroid.
Otherwise, Polaroid pays CPT (carriage paid to) nearest airport, customer pays customers, duties, taxes, and freight
from airport to destination. If Polaroid determines that the product returned for warranty service or replacement is
not defective as herein defined, the customer will pay all handling and transportation costs.
Printheads:
Since printhead wear is part of normal operation, the original printhead is covered by a twelve (12) month
warranty. Warranty period begins on purchase date.
To qualify for this warranty, the printhead must be returned to the factory or to an authorized service center.
Customers are not required to purchase Polaroid supplies (media and/or ribbons) for warranty qualification.
However, if it is determined that the use of other manufacturer supplies has caused any defect in the printhead for
which a warranty claim is made, the user is responsible for Polaroid’s labor and material charges required to repair
the defect. The warranty becomes void if the printhead is physically worn or damaged; also if it is determined that
failure to follow the preventive maintenance schedule listed in the User's Guide has caused defect in the thermal
printhead for which a warranty claim is made.
Spare Parts:
All parts, maintenance kits, optional kits, and accessories are warranted to be free of defects in material and
workmanship for 90 days (except where otherwise denoted) from date of purchase. This warranty becomes void if
the item is modified, improperly installed or used, or damaged by accident or neglect.