Polycom 3725-71352-001 Webcam User Manual


 
Polycom, Inc. 5–1
5
Troubleshooting
For more troubleshooting information, you can search the Knowledge Base at
support.polycom.com. or contact the Polycom Halo Concierge.
Halo 1.0 Upgraded Rooms
If you have trouble making video calls:
Make sure the number you dialed is correct, then try the call again.
To find out if the problem exists in your system, ask the person you were
trying to reach to call you instead.
Make sure the system you are calling has its power turned on and is
functioning properly.
If you can make calls but not receive them, make sure that your system is
configured with the correct number.
Contact the Polycom Halo Concierge:
Contact the Polycom Halo Concierge for any problems or troubleshooting
issues you may encounter while using your Polycom Halo 1.0 Upgraded
Room . For contact information, see How to Contact Technical Support on
page 5-2.