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Maintenance and Troubleshooting 39
C. CLEANING THE INK CARTRIDGES
It may be necessary to clean the ink cartridge nozzles if the
printer does not seem to be laying down ink evenly or if you
suspect an cartridge nozzle has become slightly dried out or
clogged. Refer to section 7-C for more information on
performing a clean function through the printer driver.
D. CLEARING A MEDIA JAM
If a disc should become jammed inside the printing area, with
the lid closed, press the Cartridge Button. This will eject the
Printer Tray. Then open the lid. The Cartridge Carrier will
move to the center position automatically.
WAIT FOR THE CARTRIDGE CARRIER TO STOP MOVING!
Then carefully move the cartridge carrier assembly to the left
to gain access to the printer tray.
E. TECHNICAL SUPPORT
If you have difficulties in operating your Printer, the
procedures in this manual, should in most cases, solve the
problem. If you still have difficulty, Primera’s Technical
Support Group is glad to help. Live phone support is available
from 8am to 6pm CST, Monday through Friday by calling
763-475-6669. Support is also available by email at:
support@primeratechnology.com
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