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Technical Support Information Regional Services
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Regional Services
We provide technical support through several regional centers worldwide. These services may
include the following.
Phone Technical Support
For one-on-one help, you can talk to a technical-support specialist during local business hours.
Before calling, note your system configuration and drive model number. If you recorded this informa-
tion as suggested, have it handy.
Technical Support FAX
You can FAX questions or comments to technical support specialists. Responses are sent during local
business hours.
Support Services in the Americas
Telephone Support
By dialing telephone support, you will be directed to a product-specific phone or fax number.
• US customers: 1-800-SEAGATE
• International customers: +1-405-936-1400
Technical Support FAX (US and International)
Seagate’s 24-hour technical-support FAX number for US and international customers is:
1-405-936-1683
SeaTDD
Seagate provides telephone support for the deaf. US and international customers can dial
1-405-936-1687.