QVS CS12 Switch User Manual


 
Appendix
SELECTED LED Display:
Troubleshooting
Note: If you are experiencing problems, first make sure that there
are no problems with the cables, and that they are all
properly connected.
11
Activity
Off
On (Steady)
Flashing (On and Off equal)
Flashing (On long; Off short)
Meaning
Port is not selected.
Port is connected to an active PC.
Port is connected to an active PC and is being
accessed in Auto Scan mode.
Port is connected to an active PC and is being
accessed in Last/Next mode.
Cause
Keyboard needs to
be reset
Master View needs
to be reset
Master View is in
Auto Scan Mode or
Last/Next Mode
Mouse needs to be
reset
Master View needs
to be reset
Mouse in
unsupported mode
Symptom
Keyboard Not
Responding*
Mouse Not
Responding**
Action
Unplug the keyboard from the Console Keyboard
Port, then plug it back in.
Turn off the PCs and unplug the keyboard cable
from the Master View CS-12. Wait 5 seconds; plug
the keyboard cable back in to the CS-12; then turn
the PCs back on.
Press the [Spacebar] to exit Auto Scan or Last/Next
Mode.
Unplug the mouse from the Console Mouse Port,
then plug it back in.
Turn off the PCs and the Master View CS-12. Wait
five seconds; turn the Master View unit on; then
turn the PCs on.
The Master View CS-12 does not support some
combo mice (with extra buttons and wheels) which
can be used as either a PS/2 or serial mouse when
they are in serial mode - switch the mouse to PS/2
mode if you wish to use the extra buttons/wheels.
If the problem persists, change the mouse and/or
mouse driver. Try a regular mouse and a generic
mouse driver (like the ones that comes with the
operating system).