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TROUBLESHOOTING
ERROR MESSAGES
COMM.ERROR
— There is a problem
with a fax communication. This could
be caused by a poor-quality phone
connection or by someone picking up
a telephone on the same line as one
of the fax machines. Try again.
NO ANSWER
— The fax machine you
tried to call did not answer.
POLLING ERROR
— The remote fax
machine you want to poll is not ready
to respond to your poll. Your fax ma-
chine cannot receive a fax during poll-
ing.
DOCUMENT JAM
— The original doc-
ument is jammed in the feeder.
NO PAPER
— The fax machine is out
of recording paper or the cover is
open.
OVERHEAT
— This could happen
when the fax machine receives sever-
al all-black pages. When the machine
cools down, it automatically returns to
standby.
CLEARING A
DOCUMENT JAM
If a document jams during transmis-
sion, do NOT pull the document out of
the slot. Doing so could harm the fax
machine. Follow these steps to re-
move the document.
1. Unplug the fax machine’s power
cord.
2. Open the cover by lifting up the
release lever on the side of the fax
machine.
3. Press the roller’s tabs outward
and lift the roller out of the fax
machine.
43-1203.fm Page 29 Wednesday, August 18, 1999 8:37 AM