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Troubleshooting
149
8
Note
❒ If the problem cannot be solved, contact your sales or service representative.
No transmission
when using 1394
interface connec-
tion
Check using the following procedure:
A
Confirm the IEEE 1394 interface cable is connected securely.
B
Restart the computer.
If the error occurs even after executing the above operation, proceed to
the following steps.
C
Unplug the IEEE 1394 interface cable connected to the computer.
D
Run the utility tool for the IEEE 1394 interface board, which is stored in
the following path on the CD-ROM “Printer Drivers and Utilities”:
\UTILITY\1394\
Reference
For more information about using the utility tool for IEEE 1394, see
the README file in the same directory on the CD-ROM.
E
Restart the computer.
When connecting
the machine using
USB 2.0, the first
page of a print job
that contains a
large volume of
data is printed,
but the remaining
pages are not.
Check that USB Printing Support is installed on your computer.
Reference
See p.43 “Installing the Printer Driver Using USB”.
Problem Causes and Solutions
JupiterC2EN-Print-F2_FM.book Page 149 Friday, December 17, 2004 8:17 PM