Filter
Top Products
Message Causes Solutions
Available: 2 Sided
Copy
A4/B5/LG/LT/EXE
8x13/8.25x13/8.5
x13/16K
2-sided copy could not be
performed because the tray
does not contain the valid size
paper, which are A4, B5, Letter,
Legal, Executive, 8 × 13 inches,
8
1
/
2
× 13 inches, Folio, or
16K.
• Select the tray containing the A4, B5,
Letter, Legal, or Executive size paper
(other than the bypass tray) in the
[Select Paper] setting. See page 193
"Copier Features Settings".
• Specify the A4, B5, Letter, Legal,
Executive, 8 × 13 inches, 8
1
/
2
× 13
inches, Folio, or 16K size for the tray
selected for printing copies. See
page 215 "Tray Paper Settings".
Available: 2 Sided
Copy Tray 1 or Tray
2
2-sided copy could not be
performed because paper is
specified to be fed from the
bypass tray.
Specify a setting other than [Bypass Tray]
for the [Select Paper] setting. See
page 193 "Copier Features Settings".
Available: IDCard
Copy A4 or 8 1/2 x
11
ID card copy could not be
performed because the tray
does not contain the valid size
paper, which are A4 or Letter
size.
• Using the machine's control panel,
specify [Select Paper] to print copies
using the A4 or Letter size paper. See
page 193 "Copier Features Settings".
• Select the A4 or Letter size paper for
the tray selected for printing copies.
See page 215 "Tray Paper Settings".
Open Frt. Cvr. then
move Env Lvr
up/dwn
The fusing unit levers are not
positioned correctly.
The machine can start printing only if the
fusing unit levers are in the correct
positions for the paper type.
• To print on an envelope, open the
front cover, and then lower the left
and right levers to the envelope mark.
• To print on paper, open the front
cover, and then raise the left and right
levers to the plain paper mark.
Error and Status Messages on the Screen
335