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Chapter 7: What to Do If...
Jammed media may damage or soil the print heads. Be sure to perform head cleaning first before sending the printing data.
7-1 What to Do If...
The Media Becomes Jammed
If [MOTOR ERROR : TURN OFF POWER] Appears and Operation Stops
Follow the steps below to clear the error.
1
Press the [POWER] key to switch off the sub power.
2
Remove the jammed media. Cut off any creased or torn portions.
3
Press the [POWER] key to turn on the sub power.
4
Correct whatever caused the media to jam.
(For example, if thick media has been loaded, then adjust the height of the print heads.)
5
Load the media and carry out setup.
6
Press the [CLEANING] key to perform head cleaning and a printing test (see "5-1 Cleaning the Print
heads").
7
Send the printing or cutting data and perform printing or cutting.