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T
ROUBLESHOOTING
10.16
Solving Problems
The following chart lists some conditions that may occur and the
recommended solutions. Follow the suggested solutions until
the problem is corrected. If the problem persists, please call for
service.
Copier Problem Solution Chart
Condition Suggested solutions
The LCD does not turn on.
Check that the product is plugged into an electrical
receptacle.
Ensure that there is power to the receptacle.
The product beeps an error
sound and does not make a
copy.
Make sure that the product is in the Copy mode. If
not, chagne the mode into the Copy mode by
pressing
Copy/Start
.
Copies are too light or too
dark.
If the original is light, use the
Contrast
button to
darken the background of the copies.
If the original is dark, use the
Contrast
button to
lighten the background of the copies.
Smears, lines, marks, or
spots on copies.
If detects are on the original, press the
Contrast
button to lighten the background of your copies.
Copy image is skewed.
Ensure that original is positioned correctly on
document glass.
Check that copy paper is loaded correctly.
Blank copies.
Ensure that the original is face face down in the ADF.
Image rubs off the copy
easily.
Replace the paper in the cassette with paper from a
new package.
In high humidity areas do not leave paper in the
product for extended periods of time.