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Troubleshooting for Anynet+
Problem Possible Solution
Anynet+ does not work.
Check if the device is an Anynet+ device. The Anynet+ system
supports Anynet+ devices only.
Check if the Anynet+ device power cord is properly connected.
Check the Anynet+ device’s Video/Audio/HDMI cable
connections.
Check whether Anynet+ (HDMI-CEC) is set to On in the Anynet+
setup menu.
Check whether the remote control is Anynet+ compatible.
If you have removed and then reconnected the HDMI cable,
please make sure to search devices again or turn your product off
and on again.
Check if the Anynet+ function of the Anynet device is set on.
I want to start Anynet+.
Check if the Anynet+ device is properly connected to the product
and check if the Anynet+ (HDMI-CEC) is set to On in the
Anynet+ Setup menu.
Press the TOOLS button to display the Anynet+ menu and select
a menu you want.
I want to exit Anynet+.
Select View PC in the Anynet+ menu.
Press the SOURCE button on the product remote control and
select a non- Anynet+ device.
The message “Connecting to
Anynet+ device...” appears on
the screen.
You cannot use the remote control when you are configuring
Anynet+ or switching to a view mode.
Use the remote control after the product has completed Anynet+
configuration or has finished switching to Anynet+.
The connected device is not
displayed.
Check whether or not the device supports Anynet+ functions.
Check whether or not the HDMI cable is properly connected.
Check whether Anynet+ (HDMI-CEC) is set to On in the Anynet+
setup menu.
Search Anynet+ devices again.
Anynet+ requires an HDMI connection. Make sure the device is
connected to your product with an HDMI cable.
Some HDMI cables may not support Anynet+ functions.
If the connection is terminated because there has been a power
failure or the HDMI cable has been disconnected, please repeat
the device scan.