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Troubleshooting Guide
13
13 Troubleshooting Guide
The screen display does not look normal. Encoded video content may cause the display
to appear corrupted in scenes featuring fast
moving objects such as in a sports event or
action video.
Low signal level or low picture quality may
cause the display to appear corrupted.
This does not mean the product is defective.
A cell phone within a distance of one-meter
radius may cause static on analogue and digital
products.
The brightness and colour do not look normal. Go to Screen Adjustment and adjust the
screen settings such as Picture Mode,
Colo(u)r, Brightness and Sharpness.
Refer to page 116 for details about the
Screen Adjustment menu.
Go to System and adjust the Energy Saving
settings.
Refer to page 149 for details about the
System menu.
Reset the screen settings to the default
settings.
Refer to page 130 for details about the
Reset Picture menu.
Broken lines are displayed on the edges of the
screen.
If Picture Size is set to Screen Fit, change the
setting to 16:9.
Lines (red, green or blue) are displayed on the
screen.
These lines are displayed when there is a
defect in DATA SOURCE DRIVER IC on the
monitor. Contact a Samsung Service Centre to
resolve the issue.
The display looks unstable and then freezes. The screen may freeze when a resolution other
than the recommended resolution is used or if
the signal is not stable. To resolve the issue,
change the PC resolution to the recommended
resolution.
Screen issue