Samsung Q30 Laptop User Manual


 
7-9
Chapter 7. Recovering the Computer
Q&A
This section provides information on possible problems, solutions and
other references for system use.
Windows Related
Q1The system does not shutdown properly.
A When the system does not shutdown normally, press and hold the Power button
until the system manually shuts off. If the Power-Saving Mode is configured into
the Power button, press and hold for more than 4 seconds to shut the system off.
When the system is turned on after such manual shutdown, Scandisk will run to
check errors in the system.
Q2The system freezes during program operation
A1 There is an error with the program currently being used. Press the <Ctrl>, <Alt>,
and <Delete> keys simultaneously and click ‘End Task in the [Windows Task
Manager] window.
A2 There is an error with the Windows OS. Reboot the system by using the Power
button.