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SECTION 6: TROUBLESHOOTING
SATO D508/D512 Operator Manual Page 6-5
6.3 ERROR SIGNALS
The 7-segment LED display, Front Panel LED Indicators and Buzzer combine to provide a visual/
aural indication of the type of error encountered.
For information on error messages and icons, proceed to the next section.
Display
LED INDICATORS
BUZZER ERROR CONDITION CORRECTIVE ACTION
LINE ERROR
0 ON 1 Beep Flash Memory error Consult your SATO dealer
1 Not Assigned
2 ON 1 Beep Machine Error Consult your SATO dealer
3 ON 1 Beep EEPROM Error Replace EEPROM
4 ON 1 Beep Electrical Head error Replace Print Head or consult
your SATO dealer
5 Blink 3 Beeps Head Not Latched Latch Print Head securely and
make sure the Top Cover is
closed properly
6 Blink 3 Beeps Out of Paper 1) Replenish paper supply
2) Route paper through sensor
correctly
7 Blink 3 Beeps Sensor error 1) Adjust sensor level
8 Blink 3 Beeps Cutter error Connect cutter (optional item)
properly or consult your SATO
dealer
8. ON ON Program Error Resend data to the printer
A ON 1 Beep Receive Buffer Over-
flow
1) Restart the printer and retry
2) Modify host SW
3) Select correct communication
protocol settings
b ON 1 Beep Parity error
(Serial I/F only)
Correct the Parity Settings or
consult your SATO dealer
c ON 1 Beep Framing Error
(Serial I/F only)
Check and correct the data bit
setting and retry
d ON 1 Beep Overrun Error
(Serial I/F only)
Check and correct the flow con-
trol settings and retry
E ON 1 Beep LAN Time Out Error Check the Interface Card and all
associated connections to/from
it. Replace if necessary
F 3 Beeps Font/graphic Data
Error (Serial I/F only)
Recheck and correct the data
stream and retry