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M-10e Quick Guide Pg 13
Error Signals
M-10e Quick Guide Pg 2
Installation
Remove the M-10e from its packing container. The Top Cover is shipped unattached
in a separate compartment. Check to make sure you have the following accessory
items:
Careful consideration must be given when selecting the location of the printer,
especially to environmental considerations. To obtain optimum results from M-10e,
always try to avoid operation locations influenced by:
• Direct or bright sunlight, as this will make the label sensor less responsive
and may cause the label to be sensed incorrectly.
• Locations which have extremes of temperature, as this can create electrical
problems on the circuits within the printer.
• The installed location of the printer should ideally be in areas free from dust,
humidity and sudden vibrations.
Consumables
Always use SATO carbon ribbons and labels or equivalent in the thermal transfer
models. The use of incorrect materials may cause malfunctions of the printer and
void the printer warranty.
LED LCD Message
Audible
Beep
Error
Condition
Possible Causes
Error On Machine Error 1 Long Machine Error Defective Board
Error On EEPROM Error 1 Long
EEPROM
Read/Write
1. EEPROM not installed
correctly
2. Overwriting EEPROM
Error On Head Error 1 Long Head Electrical Head malfunction
Error On Sensor Error 3 Short Sensor
1. Paper Jam
2. Sensor DSW setting
3. Sensor level adjustment
Error Blinks Card R/W Error 1 Long
Memory Card
Read/Write
1. Card not formatted
2. No card recognised
Error Blinks
Card Low
Battery
1 Long
Memory Card
Battery Low
Card battery needs
replacement
Error Blinks Card No Battery 1 Long
No Battery in
Card
Card needs battery installed
Error Blinks Head Open 3 Short Head Open
1. Head not latched
2. Head latch switch bad
Error Blinks Cutter Error 3 Short
RS232 Parity
Error
1. Cutter Jam
2. Cutter Sensor Dirty
Error On
Line Blinks
Parity Error 3 Short Cutter RS232 parameter mismatch
Error On
Line Blinks
Overrun Error 3 Short
RS232
Overrun Error
RS232 parameter mismatch
Error On
Line Blinks
Framing Error 3 Short
RS232
Framing Error
RS232 parameter mismatch
Error On
Line Blinks
Buffer Over 3 Short
Buffer
Overflow
Command stream exceeds
buffer size
Error Blinks Paper End 3 Short Media End
1. No Paper
2. Paper incorrectly loaded
Error Blinks Ribbon End 3 Short Ribbon End
1. Needs new ribbon roll
2. Ribbon sensor needs
adjustment
Download Error
R/W Error
Mem Full Error
3 Short
Download
Error
1. Read/Write error
2. Corrupted download file
3. Download file too large
CopyCard/Format
R/W Error
No Card Error
Mem Full Error
3 Short
Card Copy or
Format Error
1. R/W error during copying
2. Card not installed
properly
3. File too large
Power Cord (Type varies country
to country)
Quick Guide
CD ROM
Cleaning Sheet