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BlackArmor® NAS User Guide 44
Maintaining Your BlackArmor Server
Maintaining Your BlackArmor Server
This section explains the basic things you may need to do to properly maintain your BlackArmor.
This section discusses:
• “Basic Hardware Safety and Maintenance” on page 44
• “Keeping the Server’s Firmware Current” on page 44
• “Resetting Your BlackArmor Server” on page 45
Basic Hardware Safety and Maintenance
Follow these guidelines to keep your BlackArmor server operating properly. Failure to do so may
result in slower performance or loss of data.
• Always shut down and restart the server using BlackArmor Manager (for instructions,
refer to the BlackArmor Manager online Help) or by pressing the POWER button on the
front. Don’t just unplug it or shut it down from a power bar.
• Keep the server on a flat, level, stable horizontal surface. Keep it cool, keep it dry, and
don’t put anything on it or beside it that might block its vents and allow it to overheat.
• Clean the outside surfaces of the server with a damp cloth only (don’t use cleansers of
any kind), and unplug the server before you clean it to avoid possible electric shock.
• Don’t try to open or remove the outer case that houses the server. It is okay to remove
and replace disk drives, but don’t try to do any other hardware maintenance yourself.
• Never remove more than one drive at a time. Failure to do so will result in data loss.
• Call for professional service if:
• The server’s power cord becomes damaged.
• The server has liquid spilled onto it or is exposed to water.
• The server has been dropped or if the outer case becomes damaged.
• The server doesn’t operate normally even though you’re following all the operating
instructions properly.
Keeping the Server’s Firmware Current
Note: Only a BlackArmor administrator can update the server’s firmware.
You should update your server’s firmware (essentially, software that’s built into the server) as
new versions become available, to ensure that you have the most up-to-date features and func-
tionality. You can find the new versions of BlackArmor firmware on the Seagate Web site at
www.seagate.com.
You can choose between two update methods in BlackArmor Manager: