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Technical support services
Always consult your disc drive or computer dealer first for tech-
nical support. Your dealer has first-hand experience with a wide
variety of system configurations.
Technical support is available for all Seagate products by calling
the SeaFAX
, Seagate Technical Support FAX, SeaFONE
,
SeaBOARD
and SeaTDD
services.
SeaFAX
You can use a touch-tone telephone to access Seagate’s
automated FAX system to receive technical support informa-
tion by return FAX. This service is available 24 hours daily.
Location Telephone number
United States 408-438-2620
England 44-62-847-7080
Seagate Technical Support FAX. 408/438-8137
You can FAX questions or comments to technical support
specialists 24 hours daily. Responses are sent between
8:00
A.M. and 5:00 P.M. (Pacific time), Monday through Friday.
SeaFONE. 408/438-8222
You can talk to a technical support specialist between
8:00
A.M. and 5:00 P.M. (Pacific time), Monday through Friday.
SeaFONE provides recorded technical information on se-
lected Seagate products while you are on hold. You can
access these recordings 24 hours daily. Before calling, note
your computer configuration and drive model number
(ST
xxxx
).
18 ST9655 Family Installation Guide, Rev. A