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Characters On The Screen Don’t Match The Printed Characters Many graphics characters and
special symbols are produced by different ASCII codes on each make of computer and printer.
Compare the character set charts in your computer manual with the printer character sets.
You Selected A Printer Driver In Your Application Program But The Codes Don’t Do The
Right Thing (Or Anything) On The Printer Contact your software manufacture to check if a
driver for your printer is available.
The Paper Jams Frequently When Using Continuous Forms Make sure that the incoming and
outgoing paper is straight. Be sure that the incoming paper is not sticking.
The Paper Jams When Doing Reverse Paper Feeds Be sure that the lid is shut correctly. Don’t
tear off continuous forms while you are printing. With wider paper the right edge of the first page
may not be flat against the platen. Increase the top margin or advance to the second sheet before
you start printing.
Error LED on the Control Panel
In the case of printer error, the printer enters offline state and indicates an alarm by blinking the
LED’s as shown below.
LED Error Cause Remedy
The POWER LED
blinks and the
ONLINE LED is off.
Paper empty or
paper jam
The printer is out of paper
or jamming
Load paper or remove the
jammed paper
The POWER and
the ONLINE LED
blink simultaneously
quickly.
Paper slant The inserted cut sheet
paper is slanting
Re-insert the cut sheet
paper correctly
The POWER and
the ONLINE LED
blink alternately
quickly.
Home position
error
The print head carrier
mechanism is out of
position
Turn off the power and
turn it on again. If an error
still occurs, clean and
lubricate the carriage
shaft
The POWER and
the ONLINE LED
blink alternately
slowly.
Select lever error The select lever is
changed after loading
paper
Return the select lever to
the correct position
The POWER LED is
on and the ONLINE
LED blinks.
Head overheating The print head is
overheated
Automatically cleared
when print head
temperature decreases