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140
Dialing and fax transmission problems
Problem Solution
No dial tone when you
pick up an extension
phone connected to the
machine or use the line
monitor function.
• Make sure that the telephone line is properly
connected to both the TEL. LINE jack and the wall
jack (see page 14).
• Make sure that the telephone line is good.
Dialing is not possible. • Make sure the power cord is properly plugged into a
power outlet.
• Make sure that the telephone line is properly
connected to both the TEL. LINE jack and the wall
jack (see page 14).
• Make sure that the machine is set to the correct
dialing mode for your telephone line (see page 14).
The power is on, but no
transmission takes place.
• Make sure that the receiving machine has paper.
• Make sure that the telephone line cord is plugged into
the TEL. LINE jack, and not the TEL. SET jack.
• If the receiving machine is in manual mode with no
attendant, reception will not be possible.
• Check the display for error messages.
• If an extension phone is connected to the machine,
pick up the phone and check for a dial tone. Dial the
receiving machine using the extension phone and
make sure that it is responding (you should hear a fax
tone). If an extension phone is not connected to the
machine, use the Line Monitor function (see page 76).
Nothing is printed at the
receiving end.
• Make sure that the document for transmission is
placed face down if you are using the document glass,
or face up if you are using the auto document feeder.