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Section 1C: Getting Help 13
Visiting the Sprint Web Site
Stop by www.sprint.com and log on to get up-to-date information on Sprint
services, options, and more.
You can also:
ⅷ Review coverage maps.
ⅷ Access your account information.
ⅷ Add additional options to your service plan.
ⅷ Purchase accessories.
ⅷ Check out frequently asked questions.
ⅷ And more.
Contacting Sprint Customer Service
You can reach Sprint Customer Service by:
ⅷ Logging on to your account at www.sprint.com.
ⅷ Calling us toll-free at 1-888-788-4727 (business use) or 1-888-715-4588 (personal
use).
ⅷ Writing to us at Sprint Customer Service, P.O. Box 8077,
London, KY 40742.
Troubleshooting
The Online Help for Sprint Connection Manager on your Windows computer (see
page 54) includes descriptions of most common error messages. Look in the
Contents under Troubleshooting.
For help with other problems:
ⅷ See “Troubleshooting Tips (Windows)” on page 92 or “Troubleshooting Tips
(Mac)” on page 113.
ⅷ Consult the Sierra Wireless Web site at www.sierrawireless.com, where you will
find an extensive knowledge base that can be searched to address most
problems, and the Installation Troubleshooting wizard (in the Support &
Download section).
ⅷ Contact Sprint as noted above.