How do I activate a SMART Response VE
system?
See Activating SMARTResponse software in the SMART Response 2011 interactive response
system user’s guide (smarttech.com/kb/170000).
Why didn’t my SMART Response software
activate when I connected the receiver?
Before you connect your SMARTResponse receiver to your computer, ensure that the hardware and
software services are running. If the services are running, your computer detects your SMART
Response receiver when you connect the receiver to the computer. If the services aren’t running or
the receiver’s device drivers aren’t installed, you’re unable to automatically activate
SMARTResponse software.
Why does a trial window appear after I enter my
SMART Notebook software product key?
The trial window displays trial information for SMARTNotebook software , SMARTNotebook
MathTools software and SMART Mixed Reality Tools. SMARTNotebook MathTools software and
Mixed Reality Tools are add-ons for SMARTNotebook software, and each requires its own product
key. SMARTNotebook software works as expected when you activate it but you’re unable to use
SMARTNotebook MathTools software until you activate it. If you don’t activate it,
SMARTNotebook MathTools software continues to display the trial window until the trial period
expires or the trial window is disabled.
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Troubleshooting
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