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Chapter 1: Getting started
This document provides answers to frequently asked questions (FAQ) about activating the Education
Software Installer. Topics covered include product keys, deploying product keys to multiple
computers, entitlements and troubleshooting basic issues. Some of the information in this document
is intended for IT administrators and others experienced with deploying software in a networked
environment.
For more information on the Education Software Installer, see the Education Software Installer 2011
system administrator’s guide for Windows operating systems (smarttech.com/kb/160531) or the
Education Software Installer 2011 system administrator’s guide forMac OS X operating system
software (smarttech.com/kb/160532).
For more information on SMART software, go to smarttech.com/support.
Chapter 1
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