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Chapter 5: FAQs
How many PCs simultaneously accessing the Internet can be supported
by the BroadGuard?
253 PCs may simultaneously access the Internet via the BroadGuard.
Where should we install the BroadGuard on our network?
In a typical environment, the BroadGuard is installed between a cable/DSL
modem and LAN. Connect the BroadGuard to the cable/DSL modem with
Cat.5 RJ-45 cable.
Plug one end of the cable into the WAN port of the BroadGuard and the other
end into the Ethernet port of the cable/DSL modem.
Does the BroadGuard support IPX or AppleTalk?
No. TCP/IP is the protocol standard for the Internet and has become the
global standard for communications. IPX, a NetWare communications
protocol used only to route messages from one node to another, and
AppleTalk, a communications protocol used on Apple and Macintosh
networks, can be used for LAN to LAN connections, but those protocols
cannot connect from WAN to LAN.
I’m using Linux. Does the BroadGuard support this operating system?
Yes. The BroadGuard is compatible with any operating system.
Does the BroadGuard support 100Mbps Fast Ethernet?
Yes. Both 10 and 100Mbps Fast Ethernet are supported.
Does the BroadGuard support ICQ send file?
Yes, with the following fix: ICQ menu-> preference -> connections tab->
check "I am behind a firewall or proxy", and set the firewall time-out to 80
seconds. An Internet user can then send a file to a user behind the
BroadGuard.
How do I get Napster to work with the BroadGuard?
Napster is fully compatible with the BroadGuard and requires no special
settings.
Can multiple gamers on the LAN get on one game server and play
simultaneously with just one public IP address?
It depends on which network game or what kind of game server you are using.
For example, Unreal Tournament supports multi-login with one public IP.
How can I avoid receiving corrupted FTP downloads?
If you are experiencing corrupted files when you download a file with your
FTP client, try using another FTP program.
How will I be notified of new BroadGuard firmware upgrades?
All firmware upgrades are posted on the SOHOware website at