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SOHOware
®
Secure Cable/DSL Router 73
SOHOware Limited Warranty
Hardware
SOHOware, Inc. warrants its products to be free of defects in workmanship and
materials, under normal use and service, from the date of purchase from
SOHOware or its Authorized Reseller and for the period of time specified in the
documentation supplied with each product.
Should a product fail to be in good working order during the applicable warranty
period, SOHOware will, at its option and expense, repair or replace it, or deliver to
the purchaser an equivalent product or part at no additional charge except as set
forth below. Repair parts and replacement products are furnished on an exchange
basis and will be either reconditioned or new. All replaced products and parts will
become the property of SOHOware. Any replaced or repaired product or part has a
ninety (90) day warranty or the remainder of the initial warranty period, whichever
is longer.
SOHOware shall not be liable under this warranty if its testing and examination
disclose that the alleged defect in the product does not exist or was caused by the
purchaser’s, or any third party’s misuse, neglect, improper installation or testing,
unauthorized attempt to repair or modify, or any other cause beyond the range of
the intended use, or by accident, fire, lightning, or other hazard.
Software
Software and documentation materials are supplied “as is” without warranty as to
their performance, merchantability, or fitness for any particular purpose. However,
the diskette media containing the software are covered by a 90-day warranty that
protects the purchaser against failure within that period.
Limited Warranty Service Procedures
Any product (1) received in error, (2) in a defective or non-functioning condition,
or (3) exhibiting a defect under normal working conditions, can be returned to
SOHOware by following these steps:
You must prepare:
• dated proof of purchase
• product model number & quantity
• product serial number
• precise reason for return
• your name/address/e-mail address/telephone/fax