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Troubleshooting
This section provides troubleshooting solutions to common installation problems.
Symptom Solution
Windows does not detect the SonicWALL
Long Range Dual Band Wireless Card
when installed.
Verify that the SonicWALL Long Range
Dual Band Wireless Card is properly
inserted into the PC Card slot.
Check whether or not the computer has a
Plug and Play BIOS.
Windows 98SE/ME/2000/XP may not
detect the card if a previous installation was
interrupted or cancelled before it finished
installing the card. Remove the previous
installation and perform the installation
again.
Driver fails to load. A resource conflict may exist.
For Windows 98SE/ME/2000/XP, use the
Device Manager to resolve any resource
conflicts.
A device conflict under Windows 98SE/ME/
2000/XP may be related to the SonicWALL
Long Range Dual Band Wireless Card.
For Windows 98SE/ME/2000/XP, use the
computer properties to identify the used I/O
port addresses and IRQ values.
Device conflict on a Windows Operating
System
If there is a device conflict, select alterna-
tive settings for I/O Base Address or IRQ
values. If you know which device is causing
the conflict, you can change the I/O address
or IRQ instead of the PC Card.
No resource conflicts were detected, but the
wireless station does not attach to the
network.
Verify that the SSID of the SonicWALL Long
Range Dual Band Wireless Card matches
that of the access point. Use
Network Configuration Properties in the
Control Panel to modify the SSID.
Verify that the Network Mode of the Son-
icWALL Long Range Dual Band Wireless
Card is configured correctly.