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c The ink ribbon is stuck.
Unplug the AC power cord of the printer, connect it again.
When the printer motor is stopped, remove the ink ribbon and
insert a new ink ribbon. If you cannot remove the ink ribbon,
consult with your Sony dealer or Sony service facilities.
c No print paper or cleaning sheet is set in the paper tray. Set the
print paper of the displayed size as follows in the paper tray,
insert the paper tray into the printer, and then press PRINT.
(.page 10)
– P: P size print paper
– C: Cleaning sheet (.page 59)
c The wrong print paper or cleaning sheet is set in the paper tray.
Set the print paper of the displayed size as follows in the paper
tray, insert the paper tray into the printer, and then press
PRINT. (.page 10)
– P: P size print paper
– C: Cleaning sheet (.page 59)
c Paper jams. See “If paper jams” (.page 58) and remove
jammed paper from the printer. If the jammed paper cannot be
removed, contact the nearest Sony service facilities.
c No paper tray is inserted in the printer. Set the print paper or
cleaning sheet into the paper tray, insert the paper tray into the
printer, and then press PRINT. (.page 10)
Error display Meaning/Solutions