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Troubleshooting
Some images in
the image list are
not displayed or
not printed even if
they are displayed.
• There are 7 or more
hierarchies on the memory
card or a USB memory.
c The printer cannot display images saved
in a folder of the 7th or higher hierarchy.
The file name is
not displayed
correctly.
• Did you change the file
name of the image with your
PC?
c When you name or rename an image file
on your computer and its file name
includes characters other than
alphanumeric characters, the file name
may not be displayed correctly. For a file
created with a PC application, the first 8
characters of its file name will be
displayed as the file name.
In the Edit menu,
there are blank
areas at the top and
bottom of the
previewed image.
• Is the previewed image
extremely stretched
vertically or horizontally?
c If an image is extremely stretched
vertically or horizontally, blank areas may
appear in the Edit menu.
c The standard aspect ratio of an image shot
with a digital camera is 3:4. When you use
a recording/editing device other than the
printer to edit and save an image, the
image is often saved as a printing image
wider than 3:4 aspect ration. In the image
list, those images are displayed with upper
and edges cut and displayed in black.
Symptom Check Cause/Solutions
Continued