Filter
Top Products
Sony Notebook User Guide
Getting help
90
nN
About CD-ROMs and diskettes
My CD-RW/DVD-ROM drive tray does not open
❑ Make sure the computer is turned on.
❑ Press the eject button on the disc drive.
❑ If the eject button does not work, you can open the tray by inserting a sharp, pointed object into the
hole to the right of the eject button.
I cannot play a CD-ROM
❑ After inserting the CD, wait for a few seconds for the system to detect it before you try to access it.
❑ Make sure the label of the disc is facing up.
❑ If the disc requires software, make sure the software is installed according to the instructions of the
program.
❑ Check the volume of your speakers.
❑ Clean the disc with an appropriate cleaner.
❑ Moisture condensation may have occurred. Do not use the computer for at least 1 hour before turning
it on.
I cannot play a DVD-ROM
❑ If a region code warning appears when you are using the DVD player, it could be that the DVD-ROM you
are trying to play is incompatible with the DVD-ROM drive on your notebook. The region code is listed
on the packaging of the disc.
❑ If you hear sound but cannot see a picture, your computer's video resolution may be set too high. Change
the resolution in the Windows
®
Control Panel – Display to a lower resolution.
❑ If you see a picture but cannot hear any sound, check all of the following: