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Getting Help
Troubleshooting (Windows® 98 systems)
Sony Notebook Computer User Guide
85
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The screen image on my external display is not centered or sized properly
Use the controls on your external display to adjust the image. Please refer to the
manual supplied with your display for more information.
About CD-ROMs and diskettes
My DVD-ROM / CD-ROM drive tray does not open
Make sure the computer is turned on.
Press the Eject button on the DVD-ROM / CD-ROM drive.
If the Eject button does not work, you can open the tray by inserting a sharp,
pointed object into the hole to the right of the Eject button.
I can’t play a CD-ROM disc
Make sure the label of the CD-ROM is facing up.
If the CD-ROM disc requires software, make sure the software is installed
according to the program’s instructions.
Check the volume of your speakers.
Clean the CD-ROM disc.
Moisture condensation may have occurred. Leave the computer for at least 1
hour while it is turned on.
I can’t play a DVD-ROM disc
If a region code warning appears when you are using the DVD player, it could be
that the DVD-ROM disc you are trying to play is incompatible with the DVD-