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Troubleshooting (Windows® 2000 Professional systems)
Sony Notebook Computer User Guide
91
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Troubleshooting (Windows
®
2000 Professional systems)
This section describes how to solve common problems you may encounter when
using your Windows
®
2000 Professional computer. Many problems have simple
solutions, so try these suggestions before you contact VAIO-Link.
Table of troubleshooting methods
About the computer and software, see page 80
About the display, see page 95
About CD-ROMs and diskettes, see page 85
About sound, see page 87
About the modem, see page 88
About peripherals, see page 89
See also the on-line FAQ provided on your Documentation CD-ROM.
About the computer and software
My computer does not start
Check that the computer is plugged into a power source and that it is turned on.
Check that the power indicator on the front panel of the computer indicates that
the power is on.
Check that the battery packs are inserted properly and that they are charged.
Make sure there is no diskette in the floppy disk drive.
Confirm that the power cord and all cables are connected firmly.
If you have plugged the computer into an UPS, make sure the UPS is turned on
and working.
When you reconnect devices (other
than USB devices), be sure to turn
off the computer as described in
"Shutting down your computer".
If you turn off the computer in
other ways, it may result in data
loss.