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Sony VAIO Desktop User Guide
Getting help
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I cannot print
❑ Check that all the cables of the printer are properly connected.
❑ Check that your printer is correctly configured and that you have up-to-date drivers. If necessary, contact
your dealer.
To reset the printer connection, proceed as follows:
1 Click on Start and then Printers and Faxes.
2 Right-click in the left part of the window and select Refresh.
3 Click on the icon of the printer installed on your computer.
4 In the Printer Tasks menu, which has now expanded, click on Set printer properties.
5 Have a look through the different tabs and check that everything seems normal.
6 Restart your computer.
When I remove a Memory Stick™, an error message appears
Insert the Memory Stick™ into the slot again and press <Enter>. Wait until the active application finishes,
then remove the Memory Stick™. If the message confirms the ejection of the Memory Stick™, click OK.
About digital video captures and DVgate
When I record images to a digital video device using DVgate, my system displays the message 'Recording to
DV device failed. Check the power and cable connections to the devices and try again'
Close all open applications and restart your computer. Frequently recording images to a digital video device
while using DVgate sometimes causes this error.