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2-680-300-01(1)
Connection to the computer
Symptom Cause or corrective action
Sony Reader cannot
be operated during
USB connection.
Sony Reader cannot be operated
while it is connected to a computer.
Sony Reader cannot
be recognized.
Is the power of Sony Reader
turned on? Is the USB cable
connected properly?
Verify the above and try again.
Are you using a USB hub or USB
extension cable?
Connecting Sony Reader via a USB
hub or extension cable may not work
and is not supported. Connect the
USB cable directly to the computer.
Verify that (indicating
connection via USB) is displayed at
the top of the Sony Reader screen.
If Sony Reader still cannot be
recognized, disconnect the USB
cable from Sony Reader, then
reconnect it after a while.
If the optional cradle is used,
remove Sony Reader from the
cradle, then replace it after a while.
Content cannot be
transferred to Sony
Reader from your
computer.
The USB cable is not connected
properly. Disconnect the USB
cable, then reconnect it.
There is not enough free space on
Sony Readers memory. Transfer any
unnecessary content back to
CONNECT Reader, then delete it to
increase free space on Sony Reader.
Continued
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