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2-680-300-01(1)
Symptom Cause or corrective action
There is no response
from CONNECT
Reader during
communication with
Sony Reader.
Disconnect the USB cable from
Sony Reader, then reconnect it.
Sony Reader becomes
unstable while it is
connected to the
computer.
Are you using a USB hub or USB
extension cable?
Connecting Sony Reader via a
USB hub or extension cable may
not work and is not supported.
Connect the USB cable directly to
the computer.
eBook
Symptom Cause or corrective action
An eBook cannot be
read.
You may not have signed up for the
service or authorized which is
necessary for reading eBooks.
Authorize your computer and Sony
Reader.
You may have tried to read the
content owned by another user.
The content owned by another
user cannot be read.
The authorization data may be
damaged caused by a shut down
while reading an eBook. De-
authorize your computer and Sony
Reader, then authorize again.
Continued
Connection to the computer (continued)
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