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Getting Started
Additional Information
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Additional Information
Trouble symptoms and remedies
If the problem is caused by the connected computer or other equipment, please refer to the connected equipment’s instruction
manual.
Use the self-diagnosis function (page 20) if the following recommendations do no resolve the problem.
Symptom Check these items
No picture
If the u indicator is not lit
If the “NO INPUT SIGNAL”
message appears on the screen,
or if the u indicator is either
orange or alternating between
green and orange
If the “OUT OF SCAN RANGE”
message appears on the screen
If no message is displayed and
the u indicator is green or
flashing orange
If using Windows 95/98
If using a Macintosh system
Picture flickers, bounces,
oscillates, or is scrambled.
Picture is fuzzy.
Picture is dark.
• Check that the power cord is properly connected.
• Check that the u (power) switch is in the “on” position.
• Check that the video signal cable is properly connected and all plugs are firmly seated in
their sockets.
• Check that the HD15 video input connector’s pins are not bent or pushed in.
pProblems caused by the connected computer or other equipment
• The computer is in power saving mode. Try pressing any key on the computer keyboard.
• Check that the computer’s power is “on.”
• Check that your graphics board is completely seated in the proper bus slot.
pProblems caused by the connected computer or other equipment
• Check that the video frequency range is within that specified for the monitor. If you
replaced an old monitor with this monitor, reconnect the old monitor and adjust the
frequency range to the following.
Horizontal: 30 – 61 kHz, Vertical: 50 – 75 Hz
• Use the self-diagnosis function (page 20).
• If you replaced an old monitor with this monitor, reconnect the old monitor and do the
following. Install the Windows Monitor Information Disk/Utility Disk and select “CPD-
M151” from among the Sony monitors in the Windows 95/98 monitor selection screen.
• Check that the Macintosh adapter and the video signal cable are properly connected
(page 6).
• Press the AUTO button. If this does not work, adjust the pitch and phase (page 12).
• Isolate and eliminate any potential sources of electric or magnetic fields such as other
monitors, laser printers, electric fans, fluorescent lighting, or televisions.
• Move the monitor away from power lines or place a magnetic shield near the monitor.
• Try plugging the monitor into a different AC outlet, preferably on a different circuit.
• Try turning the monitor 90° to the left or right.
pProblems caused by the connected computer or other equipment
• Check your graphics board manual for the proper monitor setting.
• Confirm that the graphics mode (VESA, Macintosh 19” Color, etc.) and the frequency of
the input signal are supported by this monitor (Appendix). Even if the frequency is
within the proper range, some graphics boards may have a sync pulse that is too narrow
for the monitor to sync correctly.
• Adjust the computer’s refresh rate (vertical frequency) to obtain the best possible picture.
• Press the AUTO button. If this does not work, adjust the pitch and phase (page 12).
• Adjust the contrast and brightness (page 14).
• Adjust the backlight (page 16)
• Adjust the brightness (page 14).
• It takes several seconds for the monitor to warm up after the power is turned on. The
picture will appear momentarily.
Continued