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32 (GB)
Troubleshooting
Troubleshooting
If the projector appears to be operating erratically, try to diagnose and correct the problem, using the following
guide. If the problem still persists, consult with qualified Sony personnel.
Image
Symptom
Cause
Remedy
The power is not turned on.
The power has been turned off and on
with the I / 1 key at a short interval.
Wait for about 120 seconds before turning on the
power
(see page 20 (GB))
.
The lamp cover is detached.
Close the lamp cover securely
(see page 30 (GB))
.
The air filter is not inserted securely. Insert the air filter securely
(see page 31 (GB)).
Symptom
Cause
Remedy
No picture.
The computer signal is not set to output
to external monitor.
Set the computer signal to output to external
monitor
(see page 15 (GB))
.
The computer signal is set to output to
both the LCD of the computer and
external monitor.
Set the computer signal to output only to external
monitor
(see page 15 (GB))
.
The picture is noisy.
Noise may appear on the background
depending on the combination of the
numbers of dot input from the connector
and numbers of pixel on the LCD panel.
Change the desktop pattern on the connected
computer.
Cable is disconnected or not connected
properly.
Check that the proper connections have been
made
(see pages 15 (GB) to 17 (GB))
.
Input selection is incorrect. Select the input source correctly using the INPUT
key
(see page 18 (GB))
.
The picture is cut off. Press the PIC MUTING key to release the muting
function
(see page 19 (GB))
.
On-screen display does not
appear.
STATUS in the SET SETTING menu has
been set to OFF.
Set STATUS in the SET SETTING menu to ON
(see page 26 (GB))
.
Power
The picture from INPUT B
connector is not projected.
Setting for INPUT-B TERM. in the SET
SETTING menu is incorrect.
Set INPUT-B TERM. in the SET SETTING menu
correctly according to the input signal
(see page
26 (GB)).
The picture from INPUT C is
frozen.
There is something wrong with the
network.
Set COLOR SYS in the PICTURE CTRL menu to
match the color system of the input signal
(see
page 23 (GB)).
Color balance of the video
picture is not correct.
The color system of the input signal is
not set correctly.
Set INPUT C FUNC. in the INSTALL SETTING
menu to OFF, then set it to ON again
(see page 27
(GB)).
The digital picture from INPUT
B connector is not projected.
The connecting procedures are wrong. Make connections using the proper procedures
(see page 15 (GB))
.