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VAIO® User Guide
38
3
Select this application and click End Task. Windows attempts to close the
application. If the attempt is unsuccessful, a second dialog box appears.
4
Select End Task again.
❑
If you are unable to “unlock” the application, repeat the above steps but
select Shut Down when the Close Program dialog box appears.
❑
If the above steps fail to “unlock” your computer, try the following steps:
1 Save any unsaved work, if possible.
2 Press Alt+F4.
3 Select Restart.
4 Click OK.
❑
If you cannot restart as described in the preceding steps, you can restart the
computer by pressing Ctrl+Alt+Delete or by pressing the power switch for
more than six seconds.
❑
Contact the software publisher or designated provider for technical support.
See the contact information in this manual.
Topic: Why does Windows lock up during shutdown?
The Windows
®
operating system may not shut down properly for many reasons,
including incompatible or conflicting drivers, damaged files, or nonresponsive
hardware. For troubleshooting information, you can search Windows Help.
1
From the Start menu, select Help. The Help and Support dialog box opens.
2
Select Troubleshooting.
3
Click the subject for which you want information, continuing to select the
subsequent topic that is most appropriate for your problem.
Topic: How do I change the parallel port type to ECP, EPP, or bi-directional?
You can change the parallel port type using the System Setup utility (CMOS
Setup Utility). To access System Setup:
✍
Pressing Ctrl+Alt+Delete twice consecutively may result in the loss of changes made
to files that are currently open.