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VAIO Slimtop™ LCD Computer User Guide
50
3
Select this application and click End Task. Windows attempts to close the
application. If the attempt is unsuccessful, a second dialog box appears.
4
Select End Task again.
❑
If you are unable to “unlock” the application, repeat the above steps but
select Shut Down when the Close Program dialog box appears.
❑
If the above steps fail to “unlock” your computer, try the following steps:
1 Save any unsaved work, if possible.
2 Press Alt+F4.
3 Select Restart.
4 Click OK.
❑
If you cannot restart as described in the preceding steps, you can restart the
computer by pressing Ctrl+Alt+Delete or by pressing the power switch for
more than six seconds.
❑
Contact the software publisher or designated provider for technical support.
See the contact information in this manual.
Topic: Windows® Millennium Edition operating System locks up during
shutdown
The Windows Me operating system may not shut down properly for many
reasons, including incompatible or conflicting drivers, damaged files, or
non-responsive hardware. For troubleshooting information, you can search
Windows Help.
1
From the Start menu, select Help.
2
Click the Contents tab.
3
Click Troubleshooting and then click Windows Me Troubleshooters.
4
Click the subject for which you want information, and then answer the
questions that are appropriate for your problem.
5
When the desired setting displays, press the Escape key.
✍
Pressing Ctrl+Alt+Delete twice consecutively may result in the loss of changes made
to files that are currently open.