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Troubleshooting
Bluetooth Technology
Why can't other Bluetooth devices discover my computer?
❑ Make sure both devices have the Bluetooth feature enabled.
❑ If the Bluetooth indicator is off, turn on the WIRELESS switch.
❑ You cannot use the Bluetooth functionality when the computer is in a power saving mode. Return to normal mode, then
turn on the WIRELESS switch.
❑ The computer and the device may be too far apart. Wireless Bluetooth technology works best when the devices are within
33 feet (10 meters) of each other.
Why can't my computer discover other Bluetooth devices?
If the connected device is also connected to other devices, it may not appear in the Bluetooth Utility software or you may not
be able to communicate with the device.