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Troubleshooting
What should I do if I cannot write data to CD media?
❑ Make sure you neither launch any software application nor allow any to launch automatically, not even a screen saver.
❑ Stop using the keyboard.
❑ If you are using a CD-R/RW disc with an adhesive label affixed, replace it with one with no affixed adhesive label. Using
a disc with an affixed adhesive label could cause a write error or other damage.
What should I do if I cannot write data to DVD media?
❑ Make sure you are using the correct DVD recordable media.
❑ Check which DVD recordable format is compatible with your optical disc drive. Note the possibility that some brands of
DVD recordable media do not work.
What should I do if I cannot use the optical disc drive after unplugging USB Mass Storage
Device in the Safely Remove Hardware window?
The optical disc drive will be disabled if you unplug USB Mass Storage Device in the Safely Remove Hardware window.
To enable the optical disc drive again, follow these steps:
1 Right-click the optical disc drive icon on the taskbar and select the option to disable the power supply to the optical disc
drive.
2 When a message appears stating power supply to the optical disc drive is off, right-click the optical disc drive icon and
select the option to enable the power supply to the optical disc drive.