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Checking system software settings in Windows 55
Checking system software settings in Windows
Whenever you have problems printing from a Windows application, you should
check the following three things:
✓ Is the printer you are using set as the default printer?
✓ Is the printer you are using correctly selected in your application?
✓ Is the correct port selected?
You should also refer to your Microsoft Windows User’s Guide for other
information that might be helpful. If you still experience problems, consult with
your software dealer.
To check the default printer selection
❏ Double-click the Control Panel icon in the Main window.
❏ Double-click the Printers icon.
❏ Check to see that the name of your Star printer is the default printer. If it is
not, double-click on the name of your printer in the list of installed printers.
❏ Click on Close to return to the Control Panel window.
To check the application printer selection
❏ Select Print from the application’s File menu, and a window appears listing
available printers.
❏ Check to see that the name of your Star printer is selected. If it is not, select
it and try printing from your application again.
To check the port
❏ Double-click the Control Panel icon in the Main window.
❏ Double-click the Printers icon.
❏ Double-click on the name of your Star printer in the list of installed
printers.
❏ Click on Connect.
❏ Make sure that your printer cable is connected to the port highlighted in the
list of ports.
❏ If you are using a parallel cable, you will probably be using LPT1. If you
are using the optional serial-to-parallel interface converter, you should be
using COM1 or COM2. Click on the correct port name.
❏ Click OK.
❏ Click on Close to return to the Control Panel window.